We regularly seek feedback from our parents / carers through questionnaires, surveys, comment books and daily conversations. Here are a few quotes that bought a smile to our faces.
"The staff are fantastic. My child absolutey loves coming to Rascals he gets very excited every Tuesday and Thursday."
"They are so welcoming and helpful with my family and our additional needs. We have been going through a really difficult time and all staff are so kind, supportive and go the extra mile in so many ways! I can’t thank them enough for all you do."
"My little girl absolutely loves going to Rascals, her confidence has come on leaps and bounds in the time she has been there. All the staff are lovely."
"I could not be happier with the care Rascal’s provide. My child has come on in leaps and bounds since starting at Rascals. From the moment I visited I had such a good feeling about it and I’ve never had a moments doubt or a single issue. The staff are fantastic and I couldn’t be more grateful for the care they provide, their attention to detail and how much they genuinely seem to care about the children."
"Rascals have been very good at encouraging my child to take the final step in making a big decision, for example the final encouragement needed in the process of giving up her dummy. My little girl has a lot of affection and respect for the Rascals Team and wants them to be proud of her."
"My child absolutely loves rascals and has helped his confidence and speech grow ready for school in September. I recommend and have recommended rascals to many friends and family."
"You do everything so well. There is nothing I think you need to improve on."
"Rascals do an amazing job of caring for my son, he loves playschool & has has made so many friends. The staff are wonderful & so friendly. It's such a great pre-school. My son is so happy there which makes me happy too."
"I love rascals, wonderful staff, great toys and so much for the kids to do"
"It's an outstanding pre-school. I cannot think of anything to improve the setting"
"My child absolutely loves going to Rascals and has grown so much since first starting. She’s confident , speaking clearly and has made friends. The toy scenes that are set out every morning are incredible and even make me want to stop and play!"
"My daughter has been to 2 other nursery and did not settle at all she visited rascals did a full day and from that day she has never wanted a day off the staff children other parents environment is amazing would defintely recommend this nursery 100%"
"I have recently viewed my child's learning journal for the first time and I was very impressed by the number of photos and observations that were in there as she doesn't attend many sessions. I got the feeling they had really got to know her in the short time she has been attending. All the toys and activities set up in the morning always look impressive and inviting, and show a great amount of effort put in by the staff planning and setting up. The staff are all lovely and approachable when you speak to them."
"Since day one of settling in, the staff have been absolutely amazing! I am so happy to have found rascals and cannot recommend it enough."
"Excellent text communication and reassurance when child is unsettled upon arriving."
"Really friendly. Lots of different activities on a daily basis."
"Rascals has a friendly and warm atmosphere and we enjoy bringing our child in. Claire B has been fantastic at helping with any issues in the mornings and keeps us reassured our son is having a good time whilst there."
"It's a friendly and caring setting , which seems to have many different activities set out everyday to keep the children interested and happy. The staff were very supportive of myself and my daughter when she found it hard to settle in, and with a lot of patience my daughter enjoys her time at rascals . Sometimes it is hard to chat to a member of staff , but only because they are busy with others ."
"The staff always make my child and I to feel welcome and comfortable. They are brilliant with mi child and she is always telling me how much she likes playschool."
"I have found Rascals very welcoming and friendly. The staff are enthusiastic, energetic and really positive. When we come in at the start of a session, you let my daughter know that you are happy to see her and looking forward to spending time with her, and always have a nurturing approach. I have also been really impressed with how much there is in her learning journal, as it shows that you take time to watch and interact with her. Thank you!"
"Love Rascals, all the staff are always so happy and smiling. I would highly recommend rascals to other parents"
"You are all just amazing"
"Staff are fantastic. They are so friendly and look after the children so well. My child is so happy at Rascals and looks forward to coming along in the morning. There are so many activities for my child to choose from and he/she has a lot of fun with them. Toilet training at Rascals is brilliant, my child has progressed a lot at rascals in many ways"
"Very happy with Rascals. Lovely playgroup"