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Testimonials

We regularly seek feedback from our parents / carers through questionnaires, surveys, comment books and daily conversations. Here are a few quotes that brought a smile to our faces.
 

2024 Feedback

"I love Rascals, the teachers are wonderful, I have access to all of them, and my daughter loves going to Rascals. I would just like to say thanks Rascals for all the support and love for my daughter. We are very happy with Rascals."

"Could not fault the staff at Rascals they are fabulous. They genuinely care about the children and if they say their going to do something they do. The resources are incredible and always something different out to the day before. Would love if you used washable paint just to give the best chance of getting some out of nursery clothes but no problem if not possible."

"I was nervous about sending my child to nursery. Rascals helped my child and myself feel comfortable and confident with this decision. I feel able to talk to all staff about any problems and am able to ask questions in person or via email and get a fast response. My child has truly blossomed since joining Rascals and I feel i couldnt have picked a better enviroment for him to grow and learn in. I am so grateful for each and every one there."

"My child has only been at rascals since just before Christmas and sending him here has been the best decision. He has settled so quickly, always loves attending and we have been made to feel very welcome by everyone."

"I can’t fault rascals , everyone is lovely they look after the children and parents both, Very lucky to have found such an amazing place."

"Our child adores coming to Rascals and the staff there-thank you for all you do. Termly parents evenings are great but occasional feedback on how our child is getting on at other times would be appreciated."

"My daughter is always really excited about going to Rascals, all the ladies are extremely nice and make her feel safe within her setting. I would highly recommend Rascals to anyone I know with a little one! Amazing ladies, keep up the good work."

2023 Feedback

"Rascals are fab, every member of staff is amazing with my daughter always caring informative and helpful. My child always comes home talking about the team and the children. I don’t think Rascals need to improve on anything. It’s perfect and I couldn’t ask for more for my child. I look forward to my youngest joining Rascals in the future."

"The Rascals team offer a caring, fun and supportive environment. Tracey is always prompt in responding to any emails/messages and has always shown such kindness and flexibility when accommodating my family’s needs. I feel my children’s individuality is encouraged and they have both always been happy to go. I’d recommend it to anyone with pre-school children."

"All the staff and kind, caring, engaging and knowledgable. A robust key worker system is in place but I also feel able to speak to any staff member regarding my child. My child has always enjoyed attending Rascals and has made lots of friends."

"My child is very happy at Rascals and I have no worries. The staff and setting are excellent in every way and I will be sad when the time comes for my child to leave. Communication has always been brilliant and it shows how much the staff really care for each child and knows them very well. Thank you to ALL the team."

"I absolutely love Rascals and so does my son. It’s the most welcoming atmosphere and all of the staff are just amazing. We are so happy with everything there and most importantly my child is. I know he is well looked after by everyone and is in a safe setting which is the most important thing to us. Thank you for all you do."

2020 Feedback

"This is the best pre-school in the area and the staff is amazing. The effort they take to get to know the children's individual needs and their personality is incredible. The big, open space is perfect for the children, well planned activities, and lots of memories taken home by our son every day. We always feel comfortable to talk to any staff member if we have a question or concern. There is one thing which we deeply regret and upset about: that our older child went to a different nursery, therefore he never had the opportunity to thrive and be surrounded by these professional, loving, caring, beautiful people."

"Your attention to detail with my daughter is exceptional and her learning journal is full of detail and a much better resource than what her other school setting does. You are patient and inclusive no matter how barmy she is and I really appreciate as a working parent knowing the support and effort you put in."

"Attending Rascals has become a wonderful part of routine for many years now (with 2 different children). The staff are so helpful and go above and beyond for our family during difficult times. We are so thankful that you are helping my child who currently attends to grow in confidence and learn in many ways and we both miss you on Wednesday's when you're not open!"

 

"All the staff are positive and very supportive and the parents evenings are a great way of keeping us informed"

"The staff are very friendly and help my child feel safe and secure. My child enjoys going to Rascals and with the help of the staff have managed to make friends."

"A fantastic playschool with every single member of staff doing an amazing job! My child has grown in confidence since starting at Rascals and loves going in every morning!"

"My son was very wary when starting but Rascals have been amazing. His speech and social skills have improved so much since attending. All the staff are so friendly and happy and literally can't do enough for all the children. My son loves it and sometimes even cries when I pick him up as he doesn't want to go. He used to cry because I was leaving him but it's the other way round now. The girls are fantastic."

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